Contacting Driver Services

When contacting Driver Services by email or phone, WYDOT is asking customers to provide as much information as possible, such as contact information, driver license number and other pertinent information. This will help streamline the process so customers get what they need as quickly as possible.


WYDOT resumes non-commercial driver license road tests at all locations

The Wyoming Department of Transportation’s (WYDOT) Driver Services Office has resumed non-commercial road tests at all locations in the state. Residents who need to take the non-commercial driver license road test can contact their local WYDOT Driver Services offices to schedule an appointment. 

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Automatic 180-day extension for expired Wyoming driver licenses and IDs

To increase social distancing in support of the state’s efforts to reduce the spread of COVID-19, the Wyoming Department of Transportation (WYDOT) urges the public to take advantage of the Executive Order Governor Mark Gordon issued allowing for a 180-day grace period for expired driver licenses and identification cards and not visit the Driver Services Offices for those and several related services during the outbreak.

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COVID-19 180-day grace period letter

Download the 180-day grace period letter to carry with you if you have an expired driver license or state identification card.


WYDOT limits number of customers at Driver Services Offices due to COVID-19 concerns

Due to continued COVID-19 concerns, WYDOT Driver Services is limiting clients in our offices in accordance with CDC guidelines. Social distancing in our offices is required and masks are recommended. Please reference the information below for each specific location. Also, we ask that you follow instructions given by our examiners at all times. 

If you are experiencing any symptoms, please do not enter our office. Contact our customer service call center at 307-777-4800.
 

Office

# of Clients

Baggs Drivers License Station

Closed until
 4/2

Basin Drivers License Station

6

Big Piney Drivers License Station

4

Buffalo Drivers License Station

5

Casper Drivers License Station

10

Cheyenne Drivers License Station

10

Cody Drivers License Station

10

Douglas Drivers License Station

8

Dubois Drivers License Station

10

Evanston Drivers License Station

8

Gillette Drivers License Station

5-6

Jackson Drivers License Station

5-6

Kemmerer Drivers License Station

4

Lander Drivers License Station

10

Laramie Drivers License Station

8

Lovell Drivers License Station

9

Lusk Drivers License Station

8

Newcastle Drivers License Station

5

Pinedale Drivers License Station

4

Rawlins  Drivers License Station

8

Riverton Drivers License Station

10

Rock Springs Drivers License Station

10

Sheridan Drivers License Station

7

Sundance Drivers License Station

5

Thayne Drivers License Station

8

Thermopolis Drivers License Station

8

Torrington Drivers License Station

8

Wheatland Drivers License Station

5

Worland Drivers License Station

6


Links to forms and contacts

Phone numbers:

Customers can reach the main Driver Services office in Cheyenne at: 307-777-4800.

Customers can view a complete list of Driver Services offices to contact their local offices.

Links to forms:

To contact Driver Services by email, choose from the following addresses:

  • Driving Records - dot-dscomp@wyo.gov
  • Record Review  - dot-dscomp@wyo.gov
  • Hearing Requests  - dot-dscomp@wyo.gov
  • Probationary License Issuance (on a limited basis)  - dot-dscomp@wyo.gov
  • Mail In Renewals - renewals@wyo.gov
  • DOT Medical Certificate submission - cdl@wyo.gov
  • Requests for Temporary Licenses - renewals@wyo.gov
  • Disabled Placard Issuance, Renewal and/or Replacement - dot-dscomp@wyo.gov
  • For general Driver Services question, go to WYDOT’s Contact Us page and select Driver License Issues.

DOT Medical Certificate waiver during COVID-19 situation

Effective April 1, 2020, WYDOT will not downgrade Commercial Driver Licenses to non-commercial licenses until Sept. 30, 2020 for those drivers that are unable to obtain a DOT Medical Certificate due to the current COVID-19 situation. This is in line with the timeline that FMCSA has outlined in its Emergency waiver issued on March 24, 2020. 

In this waiver, FMCSA has waived the requirement under 49 CFR 391.45 that CDL holders, CLP holders, and non-CDL drivers have a medical examination and certification, provided that they have proof of a valid medical certification that was issued for a period of 90 days or longer and that expired on or after March 1, 2020.

Unless otherwise extended, WYDOT will downgrade any driver that has not submitted an updated DOT card by Sept. 30, 2020.  For further information, please WYDOT Driver Services at (307) 777-4800.